Customer: GreenField Logistics (Kenya)
Equipment: 6 × 10m electric scissor lifts
Shipping origin / export port: Shenzhen, China (FOB)
Destination port / customs: Mombasa, Kenya (sea freight), final delivery to Nairobi warehouse
Delivery timeline: order signed → 18 days production → packing & shipment → ~3 weeks sea transit → customs clearance & delivery
Background — a recurring “height bottleneck”
GreenField is a third-party warehousing and distribution operator. As their clients and inventory grew, rack heights increased, and their old temporary platforms and ladders caused frequent aisle blockages during picking, stocktakes, and lighting maintenance — wasting time and increasing safety risks.
Decision process — why they chose electric scissor lifts
After comparing models, GreenField selected 10m electric scissor lifts because they are zero-emission for indoor use, compact enough to operate in narrow aisles, and offer sufficient load capacity and platform area for tools and supplies. The supplier provided an on-site demo, load charts, and quick training, which helped finalize the purchase.
Export & delivery (key points)
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Production and QC were completed per contract; the 6 units were packed into 40ft and 20ft containers.
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Shipment was arranged by sea to Mombasa; the supplier handled commercial invoice, packing list, and certificate of origin, and engaged a local customs broker to process import formalities.
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After clearance, trucks transported the units to Nairobi where the technical team completed assembly, function testing, and a brief operator training session.
Go-live impact — immediate, measurable change
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Average aisle downtime per task dropped from 45–60 minutes to 8–12 minutes.
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Single operators could now perform tasks that previously required two people for high-rack picking and light replacement.
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With faster, safer deployment, the warehouse saw a clear reduction in overtime hours that month and smoother operations overall.
Customer feedback (excerpt):
“These scissor lifts doubled our maintenance and stocktake efficiency; the payback came faster than expected.” — David, Operations Manager, GreenField Logistics
